01 / Overview
An inventory system that keeps stock counts in sync across marketplaces and physical stores, cutting the manual reconciliation work retailers do every day.
Built for a retailer selling across several marketplaces and physical storefronts in Southeast Asia, this system keeps inventory, orders, and customer data in sync in one place instead of several disconnected spreadsheets and dashboards. It was designed to cut down on overselling during peak promotional periods like 11.11, when stock levels change fastest.
02 / Approach
03 / Challenges
The main challenge was keeping stock counts accurate during flash sales, when the same item can sell simultaneously across five different marketplaces. Manual or lagging systems tend to oversell in that window, which means cancelled orders and unhappy customers.
04 / Results
Since going live, the client has spent far less time on manual stock reconciliation and has seen a meaningful drop in overselling incidents during promotional periods.